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	<title>Comments on: Grocery Store Success Lessons For Product Managers</title>
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		<title>By: josh duncan</title>
		<link>http://www.theaccidentalpm.com/marketing/grocery-store-success-lessons-for-product-managers/comment-page-1#comment-743</link>
		<dc:creator>josh duncan</dc:creator>
		<pubDate>Thu, 13 Aug 2009 01:02:16 +0000</pubDate>
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		<description>Great points and an excellent example of staying the course during a tough market.  However, I think this one is tough for a product manager to influence.  

Customer service really needs to be a corporate strategy, right?  It can be complemented at the product level, but hard to rise above the direction of the firm.  

Josh

Thanks,

Josh</description>
		<content:encoded><![CDATA[<p>Great points and an excellent example of staying the course during a tough market.  However, I think this one is tough for a product manager to influence.  </p>
<p>Customer service really needs to be a corporate strategy, right?  It can be complemented at the product level, but hard to rise above the direction of the firm.  </p>
<p>Josh</p>
<p>Thanks,</p>
<p>Josh</p>
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