The Accidental Product Manager
Home Of The Billion Dollar Product Manager Where You Too Can Learn To Be A Wildly Successful Product Manger
[poll id=”7″] The question this past week was “For your product, who gets to deal with angry customers?” I suspect that there won’t be too much surprise to learn that the Customer Service team is on the front line when it comes to dealing with angry customers. However, the Sales and Product Management teams were … Read more
Would you sleep with your customer if they offered you a million dollars to do it? That was the question that was asked in the blockbuster movie “Indecent Proposal” with Robert Redford, Demi Moore, and Woody Harrelson. Sure Demi Moore wasn’t a product manager, but the situation was similar to the one that we often … Read more
It’s expensive to create, market, deliver, and support a product. Having customers who make your life more difficult and the whole process more expensive does not help matters. Since we’re bright, smart product managers it sure seems as though when we spot an opportunity to change something about our product that will benefit everyone we … Read more
[poll id=”6″] The question this past week was “What part of being a product manger do you dislike the most?“ Talk about clustering! Only two of the possible answers got votes this week and they were neck-and-neck for most of the week. In the end, my personal favorite won out: pricing is the most disliked … Read more
Whenever I stop at a 7-11 with my kids in tow, they start instantly clambering for me to allow them to get a soda. On those occasions that they have worn me down enough that I’ll do almost anything to get them to shut-up, I’ll give in and let them. What they proceed to do … Read more
I’ve got a quick question for you: what is the next step in your career? What do you want to get promoted to? In fact, as long as we are talking about that, what comes after THAT promotion? In product management the career ladder generally goes: product manager, director, executive director, VP of marketing, Sr. … Read more
[poll id=”5″] The question this past week was “Have your customers started buying again?“ Ouch! Clearly nobody really cared about this question because only three of you took the time to answer. Hmm, looks like I got it wrong this week. I don’t have enough data to draw any conclusions from this sample, but I’m … Read more
You’ve heard me talk about the free Product Management training that’s been offered at ProductCamp meetings before, but have you gone? If not (or even if you have), then I’ve got some good news for you: there’s more! John Peltier reached out to me the other day to let me know about a series of … Read more
The part of being a Product Manger that I hate the most is pricing. How am I expected to come up with just the right price for my product? Who am I – Goldilocks: my product’s price is supposed to be not too high, not too low, just right? That’s a tall order. Now I’ve … Read more
Just how many ads for products do you get hit with each day? 10? 100? 500? No matter what the number is, the end result is the same – you shut down. Something in your brain switches off and you stop “seeing” ads because you are in overload. This is bad news for a product … Read more